Terms of Service
These terms are the deal between you and Empire Heights when you play at playempireheights.com. Plain English, no tricks.
Last updated October 29, 2026
1. Who we are
Empire Heights ("we", "us") runs the online game Empire Heights (the "Game"). Questions about these terms: tarussmith77@gmail.com.
2. Agreeing to these terms
By creating an account or playing, you agree to these Terms, our Privacy Policy, our Refund Policy and our Fair Play & Rules. If you don't agree, don't use the Game.
3. Age
You must be at least 13 years old to play. You must be at least 18 (or the age of majority where you live) to buy anything with real money. If you are under 18, you may play only with a parent or guardian's permission, and a parent or guardian must make any purchase. Parents are responsible for purchases made by their children.
4. Your account
One person, one account. Keep your password private. You're responsible for what happens on your account. Pick a player name that follows the rules. We may ask you to change a name that breaks them. Tell us at tarussmith77@gmail.com if you think someone else is using your account.
5. It's a game
Empire Heights is fiction: a crime-themed role-playing game. Nothing in it is advice, encouragement or instruction to do anything illegal in real life. In-game cash, items, property and stats exist only inside the Game.
6. Virtual items and game cash
- Game cash, items, VIP time and everything else in the Game are a limited, personal, non-transferable license to use them in the Game. They have no real-world value. They can't be sold, traded or cashed out for real money or anything outside the Game.
- Items you pay real money for are never taken away by gameplay. Fights, raids, robberies, arrests, deaths, seasons, resets and balance changes don't remove them. If we ever have to change or retire a paid item, you keep what you bought or get something of equal or greater value.
- Prices are shown in US dollars before you pay. Payments are processed by Stripe, which may act as the seller of record and works out sales tax or VAT at checkout. We never see or store your full card number.
- Time-limited items (for example a 30-day VIP pass) are one-time purchases. They never auto-renew.
- Refunds: see the Refund Policy.
7. Playing fair
Cheating, bots, exploiting bugs, running several accounts, harassing people and the other things listed in Fair Play & Rules aren't allowed. We may warn, mute, limit or suspend accounts that break the rules, as described there, and you can appeal.
8. What you post
You keep ownership of what you write in chat, forums, mail and profiles. You give us permission to show it in the Game, store it and moderate it. Don't post anything illegal, hateful, sexual involving minors, threatening, or anyone's private information. We may remove anything that breaks the rules.
9. Our stuff
The Game, its art, code, text, music and names belong to Empire Heights or its licensors. Don't copy, resell, reverse-engineer or scrape it, and don't build tools that play it for you.
10. Changes and availability
We keep improving the Game, so features, balance and content change. We try hard to keep it running, but it may sometimes be down for maintenance or problems, and we can't promise it will always be available. If we change these terms in a meaningful way, we'll tell you in the Game or by email before the changes take effect. Continuing to play after that means you accept them.
11. Ending
You can stop playing and delete your account at any time (Account → Delete account). We may suspend or close accounts that seriously or repeatedly break these terms, as described in Fair Play & Rules. If we ever shut the Game down for good, we'll give at least 30 days' notice in the Game.
12. Disclaimers and limits
The Game is provided "as is". To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.
13. Contact
tarussmith77@gmail.com. We usually answer within a few days.